Products
CRM & Automated Guest Journey
The hotel CRM to increase direct sales and automate communication with guests.

Wifreezone
Take advantage of wifi with the best hotel hotspot.

Messaging Center
Centralise all conversations with your customers in one place and using their favourite channel.

Check-in online
Your guests will perform the check-in process by themselves, using their devices and from anywhere.
Features
Online payments
Automate the collection of reservations pending formalisation, room upgrades or allow them to checkout without going through reception.

WhatsApp for hotels
Automate the sending of WhatsApp to customers and get a higher open rate, improve the Guest Experience and establish a direct communication channel.

Online reputation
Automate the process of obtaining reviews and make it very easy for good experiences to be made public.

In-stay feedback
Find out how your guests’ experience is going while they are still in the hotel. Don’t wait until they leave to ask them.

Data base
Collect all your customer information, PMS, channel manager, web, wifi, … and organise it in a centralised and standardised database ready to make the most of it.

Hotel hotspot
The finest captive portal in the hotel sector, minimising the typical nuisance that any hotspot can cause.

Loyalty
Reward your most loyal guests with different experiences for belonging to the club, as well as exclusive discounts and benefits.

Analysis of data
Premia a tus huéspedes más fieles con experiencias diferentes por pertenecer al club, además de descuentos exclusivos y ventajas.

Chatbot
Premia a tus huéspedes más fieles con experiencias diferentes por pertenecer al club, además de descuentos exclusivos y ventajas.
Blog
Contact

How to Maintain Data Quality in Your Hotel CRM: The Power of WORKFLOWS in Journeytok

How to Maintain Data Quality in Your Hotel CRM: The Power of WORKFLOWS in Journeytok
How to Maintain Data Quality in Your Hotel CRM: The Power of WORKFLOWS in Journeytok

How to Maintain Data Quality in Your Hotel CRM: The Power of WORKFLOWS in Journeytok

There is a phrase we love hearing from our clients: [...]

By Journeytok|2025-12-02T10:32:08+00:002 de December de 2025|Sin categoría|0 Comments

Resolved “No Shows”, a Problem Solved
Resolved “No Shows”, a Problem Solved

Resolved “No Shows”, a Problem Solved

"No shows" represent a significant challenge for hoteliers, as they [...]

By Journeytok|2024-03-04T15:38:04+00:001 de March de 2024|Sin categoría|0 Comments

De Wifreezone a Journeytok
De Wifreezone a Journeytok

De Wifreezone a Journeytok

Todo en la vida tiene un inicio y un [...]

By Journeytok|2023-09-20T18:10:52+00:0020 de September de 2023|Sin categoría|0 Comments

Guest Experience y Wifreezone, cómplices en Madeira
Guest Experience y Wifreezone, cómplices en Madeira

Guest Experience y Wifreezone, cómplices en Madeira

Funchal, en el corazón de la ciudad de Maderia, encontramos [...]

By Journeytok|2023-09-20T18:10:59+00:0020 de September de 2023|Sin categoría|0 Comments

Cómo podemos utilizar whatsapp en nuestra comunicación con el huésped
Cómo podemos utilizar whatsapp en nuestra comunicación con el huésped

Cómo podemos utilizar whatsapp en nuestra comunicación con el huésped

Está claro que whatsapp ha revolucionado la forma en [...]

By Journeytok|2024-09-10T14:31:04+00:0020 de September de 2023|Sin categoría|0 Comments

All-in-one platform to manage the Guest Journey

Request a demo

Contact

Calle Plus Ultra nº5 1º-3º
21001 Huelva
Phone: +34 959 022 571
Email: info@journeytok.com

Createc Interactiva S.L. has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communications technologies and access to them and thanks to which it has developed this website to improve the competitiveness and productivity of the company. 12/15/22. For this, it has had the support of the ICT-Cameras Program of the Chamber of Commerce of Huelva.

CRM & Automated Guest Journey

Wifreezone

Messaging Center

Check-in online

Online payments

WhatsApp for hotels

Online reputation

In-stay feedback

Data base

Hotel hotspot

Loyalty

Analysis of data

Chatbot

How to Maintain Data Quality in Your Hotel CRM: The Power of WORKFLOWS in Journeytok

Products

Resources

Features

Contact