Take advantage of your hotel’s wifi with Journeytok’s cloud hotspot. Guests will have to register to access the wifi and you will generate a large high-quality database that will allow you to build customer loyalty and communicate with them in an easy way.

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The ultimate hotspot for hotels

Different access methods

Let the customer choose which access method they prefer to access the wifi: Facebook, Whatsapp, linkedin, form, PIN code, event code, etc. We design the captive portal you need, adapted to each type of customer.

Collect precious customer data

You will automatically build up a useful database of guest data, data that OTAs do not usually share with the hotel.

  • Name, email, telephone number, language, nationality, etc.
  • 100% validated data.
  • GDPR compliance.

Promotional displays

Take advantage of the connection time to inform the customer about the services offered by the hotel (upselling and crosseling). Create them very easily with a super simple editor and show the most appropriate promotions depending on the day and time.

In-stay feedback

Use wifi as a channel to get valuable feedback during your stay. More than 50% of guests will tell you how their stay is going while they are still in the hotel.

Real-time alerts

Stay ahead of a bad comment on social media and receive real-time alerts on what your guests are saying while they are still in the hotel. You can also schedule regular reports with all the feedback for follow-up meetings.

Personalised Wifi-experience

You will be able to control many hotspot parameters from our control panel: connection time, bandwidth, automatic reconnection, number of allowed devices.

Don’t wait any longer and take advantage of Wifi

Other JOURNEYTOK products you may be interested in

CRM & Automated Guest Journey

The hotel CRM to increase direct sales and automate communication with guests at any stage of their trip, regardless of the channel through which they have booked.


Your guests will perform the check-in process by themselves, using their devices and from anywhere. You will have all the data automatically dumped to your PMS, saving time for your customers and unloading the reception.


Centralise all conversations with your customers in one place and using their favourite channel. Activate the chatbot to answer the most frequently asked questions and act only when necessary.