Take advantage of your hotel’s wifi with Journeytok’s cloud hotspot. Guests will have to register to access the wifi and you will generate a large high-quality database that will allow you to build customer loyalty and communicate with them in an easy way.
Let the customer choose which access method they prefer to access the wifi: Facebook, Whatsapp, linkedin, form, PIN code, event code, etc. We design the captive portal you need, adapted to each type of customer.
Collect precious customer data
You will automatically build up a useful database of guest data, data that OTAs do not usually share with the hotel.
Name, email, telephone number, language, nationality, etc.
100% validated data.
Take advantage of the connection time to inform the customer about the services offered by the hotel (upselling and crosseling). Create them very easily with a super simple editor and show the most appropriate promotions depending on the day and time.
Use wifi as a channel to get valuable feedback during your stay. More than 50% of guests will tell you how their stay is going while they are still in the hotel.
Stay ahead of a bad comment on social media and receive real-time alerts on what your guests are saying while they are still in the hotel. You can also schedule regular reports with all the feedback for follow-up meetings.
You will be able to control many hotspot parameters from our control panel: connection time, bandwidth, automatic reconnection, number of allowed devices.
Your guests will perform the check-in process by themselves, using their devices and from anywhere. You will have all the data automatically dumped to your PMS, saving time for your customers and unloading the reception.
Createc Interactiva S.L. has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communications technologies and access to them and thanks to which it has developed this website to improve the competitiveness and productivity of the company. 12/15/22. For this, it has had the support of the ICT-Cameras Program of the Chamber of Commerce of Huelva.